Dear Jim,

Thank you so much for your kind courtesy you extended to me during my recent visit at Berkshire Mazda. You and your staff have a warm and friendly approach.

Fondly,

Carol K

Anya and I wanted to thank you so much for taking care of us. We know we are going to love the car!

Jimmy and Berkshire Mazda

On behalf of the Berkshire Bank Family Relay Team, I would like to thank you again for sponsering a RX-8 for a hole in one. Your generosity certainly made our tournament exciting and a huge success.

 

Thanks again-
Damien "Zoom Zoom" E.

To the entire staff at Jim Salvie's Signature Series,

 

I just wanted to say thank you! From the minute I stopped to ask about the price of a Jeep to the minute I drove away beeping in my shiny new Wrangler-with a full tank of gas- I was treated with friendliness and respect. I'm still smiling after the way I was treated.

I've been in customer service for many years, so I know how to recognize the good stuff. Every single person I came in contact with was professional. My sales rep was Ryan and I dealt with Kenny for the financial part but I feel like everyone waited on me.

I used to think that buying a car was a painful experience that left me asking "what happened"-- I have to say that this was not the case this time.

I wasn't jerked around, given an outrageous figure and told to "wait while I talk to the manager" six times-- My trade in wasn't picked apart or worked into the price of the Jeep-- I wasn't forced into a warranty that I didn't want and wasn't made to feel stupid about my decision.

You said what you meant and meant what you said--that doesn't happen much anywhere these days....especially car dealers, No offense :)

I will be happy to recommend you to anyone who asks and probably some that don't.

Jim, it was a pleasure doing business at your establishment and you should be proud of your staff and the reputation you are building in our community.

Very sincerely-

Lynn M B. A very satisfied customer.

Dear Mr. Salvie,

Sorry it has taken me so long to tell you what a fine person you have in Ryan. We were very impressed by his courtesy and professionalism. Please thank him for us.

Jean and Bob F.

I wanted to personally make you aware of how much my family was impressed with your dealership. Most especially I would like to compliment your personnel at Berkshire Mazda.

We recently traveled to your dealership from Uxbridge, Ma to view an auto that we had noticed on the web. We called ahead and made an appointment with Chris Kramek for a visit early on a Saturday morning. We were met and extended excellent customer service to the point that we made the purchase. Chris introduced us to Scott and he did a wonderful job of explaining all the financing options to my son, who at age 21 needed the knowledge and advice. In short, everyone we dealt with at your place was great.

We wish you and your personnel continued success.

Just wanted to send you a thank you for the great experience we had with your group. Everyone was very helpful and kind. You guys go the extra mile to make your customers happy. You will be highly recommended to all we know.

Thank you for such a pleasant car buying experience. I really appreciated your thoroughness, promptness, and friendliness.. I really enjoy the car!